Reference

Terms Conditions That Apply to Your action23 Account

These Terms & Conditions govern your use of action23 and apply the moment you open an account — covering how you fund it via PayPal, Venmo, or Play+, how withdrawals are processed, and what we expect from you in return.

Applies to all account holdersPayPal, Venmo & Play+ coveredState-law eligibility appliesAccount security obligationsGoverned by US applicable law
action23 Terms Conditions That Apply to Your action23 Account
HOW WE OPERATE

Account Security, Data, and Policy Commitments

These terms exist to protect both you and the integrity of the platform. We take account security seriously: each login session is protected by SSL encryption and, when enabled, two-factor authentication via a one-time code sent to your registered device. We retain account and transaction records in line with applicable law and our internal data retention schedule — you can request a summary of what we hold by contacting support through live chat or email. Cookies are used on action23 to maintain your session and remember your payment preferences, including your linked PayPal or Venmo wallet. You can manage cookie settings through your browser at any time.

SSL Encryption

Every account session runs over SSL. Your payment details — whether PayPal, Venmo or Play+ — are never stored in plain text on our servers.

Data Retention

We keep transaction and account records as required by law. You may request a summary of the data we hold by contacting support through live chat or email.

Cookie Policy

Cookies keep your session active and remember your linked wallet preferences. Adjust or remove cookies at any time through your browser settings without affecting your account.

Account Changes

To update your registered email, payment method, or personal details, go to Account Settings. Supporting ID documents may be required before changes take effect.

TERMS CONTACT

How to Reach Us About These Terms

Questions about what these terms mean for your account — or requests to update, correct, or close it — go directly to our support team. Whether it's a payment dispute involving your PayPal or Venmo transaction, a question about state eligibility, or a request to review how your account data is held, we handle it through the same channels. Response times depend on the channel you choose and request complexity, but every inquiry is logged and tracked.

Live Chat Open the chat window from any page inside your account. Submit your terms question directly and we will respond in the same session where possible.
Email Support Email us for formal requests — account closure, data correction, or a written copy of the current terms. We log every email and reply in writing.
Account Help Center The Help Center inside your account dashboard has a dedicated Terms & Conditions section with answers to the most common policy questions we receive.

Common Questions About These Terms

Below are the questions we hear most from account holders about how these Terms & Conditions work in practice — covering eligibility, account changes, payment rules, and what happens if terms are updated after you join.

Yes. These terms apply to all account transactions regardless of payment method. PayPal, Venmo, and Play+ deposits and withdrawals are all covered under the same conditions.

Updated terms are posted to this page with a revised date. Continuing to use your account after that date means you accept the changes. You can contact support to request account closure if you do not agree.

No. Access depends on your state's law. It is your responsibility to confirm that your state permits online gaming or sports wagering before opening an account or making any deposit.

Contact our support team via live chat or email with your registered account email address. We will log the request and reply in writing with a summary of the records we hold.

Go to Account Settings immediately and lock the account. Then contact support through live chat or email. We will review recent login activity and guide you through a secure password reset.

Play+ prepaid card use is governed by both these terms and the Play+ cardholder agreement. Where those documents overlap, both sets of obligations apply to your transactions.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.