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How action23 Handles Your Personal Information

Your account data stays under your control — action23 collects only what's needed to run your account, process payments through PayPal, Venmo, or Play+, and keep your information secure.

PayPal, Venmo, Play+ payment data handled securelyAccount identity verification process explainedYour right to access and delete dataCookie and tracking practices disclosedContact path for privacy requests
action23 How action23 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings or our on-site cookie panel.

Account Security

Your account is protected with SSL encryption and two-factor authentication during login. Payment confirmations from PayPal and Venmo never expose your full account credentials to our servers.

Data Retention

We keep your active account data for as long as your account remains open. After closure, records are held only for the minimum period required by financial compliance rules, then permanently deleted.

Your Request Rights

You can request to access, correct, or delete the personal data we hold. Submit your request through live chat or email; we aim to confirm receipt within two business days and resolve it promptly.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

Live Chat Start a live chat session directly from your account dashboard. Our support team can handle data access requests, cookie opt-outs, and account deletion inquiries.
Email Support Send your privacy request to our support email address found in your account settings. Include your registered email so we can verify your identity before acting on the request.
Account Settings Some data preferences — including marketing email opt-outs and cookie settings — can be updated directly inside your account profile without contacting support.

Common Questions About Your Privacy at action23

The questions below cover what we collect, how long we keep it, and the steps you can take to review or remove your data. If your question isn't covered here, reach out through live chat or email from your account.

We collect your name, email, date of birth, mailing address, and the payment method details you use — PayPal, Venmo, or Play+. Identity documents are collected during verification and stored securely.

We do not sell your data. We share only what's necessary with payment processors like PayPal and Venmo, identity verification services, and regulatory bodies where state law requires it.

Contact support via live chat or the email address in your account settings. Include your registered email address so we can confirm your identity before releasing any account records.

Yes. After your account is closed, you can request full deletion. We retain records only for the minimum period required under applicable financial regulations, then permanently remove them.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can adjust cookie preferences through your browser or the cookie panel on our site.

We store only the confirmation tokens those platforms return after a transaction. Your full wallet credentials stay on PayPal's, Venmo's, or Play+'s own systems and are never written to ours.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.